Privacy policy

This policy explains how The Cookie Club (“we”, “us”) handles personal information collected through thecookieclub.au. The Cookie Club is a trading name of Cake Creations by Kate Pty Ltd (ABN 77 619 479 293).

What we collect

When you submit an enquiry we collect the details you provide, such as your name, email, phone number, suburb, event details and message. Our website host (Cloudflare) may process basic technical information such as IP addresses to keep the site secure and to block spam.

How we use it

We use your details only to respond to your enquiry, prepare quotes and fulfil orders. We don’t sell your information or use it for unrelated marketing without your consent.

Storage & disclosure

Enquiries are stored securely in our website’s staff system, which only our team can access after signing in, and may also be sent to our business email. We may use trusted service providers (such as our email and hosting providers) who handle data on our behalf. Some of these providers may store data outside Australia.

Access & correction

You can ask to access or correct the personal information we hold about you, or make a privacy complaint, by contacting us through our enquiry form.

Last updated: November 2026.